Delivery and Shipping terms

Delivery / partial delivery
We deliver within 3 working days. For possible exceptions, please refer to the respective product page.

Tracking

We will send you by email the tracking code of your order!

There are no additional postage costs for partial deliveries. Subsequent deliveries will be sent by us free of charge. We do not offer cash on delivery! We do not offer backorders for orders under $25.00. Our service center will be happy to provide you with information on partial deliveries outside of China.

Delivery guarantee
Guaranteed delivery at the desired time (before 9:00, 10:00, 12:00, 12:00-17: 00 or 17:00 - 22:00 o'clock) to the specified date.
In case of late delivery, we inform you!
In the case of a non deliverable item you will be informed of course by phone or e-mail.
Does not apply if the delivery was delayed due to a comment by the order.
holidays are excluded from delivery guarantee.
Does not apply if a packet can not be delivered due to non-presence of the customer.
Delivery guarantee does not apply if circumstances or events arise that due to nature, strike or any other reason beyond the control of the Company Gaan Daan, occur.
Gaan Daan reserves the right to change the delivery guarantee for Yanwen at any time or discontinue the service.

Customs Notice
In the case of shipping to non-Chinese countries, additional taxes or costs (for example Customs Fees) are incurred in connection with your order that are not paid by us or charged by us, these are paid directly by you to the responsible customs office. or tax authorities. For details please contact these authorities.

IMPORTANT NOTICE FOR RUSSIAN CUSTOMER : China do not apply sanctions against Russia, we are still able to deliver by EMS to RUSSIA