Privacy Policy
Effective Date: 01.Sept.2024
Last Updated: 01. Sept 2024
Store Name / Company Name: Guangzhou Sphere Trading Company Limited
Website URL: https://gaan-daan.com
1. Information We Collect
When you visit or make a purchase from our store, we collect several types of information to process your order and fitment requests:
Contact & Shipping Data: Name, billing address, shipping address, email address, and phone number (required for freight delivery updates).
Payment Data: Credit/debit card details, PayPal. Payments are processed securely via third-party processors; we do not store full payment card numbers.
Vehicle Fitment Information: Year, make, model, trim, or VIN provided during checkout or via fitment forms to ensure correct bodykit compatibility.
Technical & Browsing Data: IP address, browser type, device information, operating system, pages viewed, and time spent on our site.
Customer Support Records: Communication history, photos/videos of fitment issues, or warranty claim inquiries.
2. How We Use Your Information
We use your personal data to fulfill orders, facilitate delivery, and improve your shopping experience:
Order Processing & Fulfillment: To process payments, arrange freight shipping for bulky items (e.g., front bumpers, hoods, full kits), and provide tracking updates.
Customer Support & Fitment Verification: To verify that selected aero parts fit your vehicle and handle returns, damages, or warranty claims.
Marketing & Promotions: To send product updates, seasonal promotions, or custom product recommendations (if you opted in).
Fraud Prevention & Security: To screen orders for potential risk or fraud.
Analytics: To understand how customers navigate our site and optimize user experience.
3. How We Share Your Information
We do not sell your personal information. We share your data only with necessary third parties involved in fulfilling your order:
Freight & Logistics Carriers: Shipping providers (e.g., DHL, FedEx, UPS, freight carriers) receive your name, delivery address, and phone number to coordinate freight/pallet delivery.
Payment Processors: Payment providers (e.g., Stripe, PayPal, Klarna) process your payments in accordance with PCI-DSS standards.
E-Commerce & Technology Platforms: Hosting and shop platforms (e.g., Shopify, WooCommerce, Magento) to maintain website operations.
Manufacturers / Suppliers: In drop-shipping scenarios, basic shipping details are shared with manufacturers to ship directly to you.
Legal Compliance: When required by law, court order, or to protect our legal rights.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and pixels to:
Remember items in your shopping cart.
Analyze site traffic and performance (e.g., Google Analytics).
Deliver personalized advertisements (e.g., Meta Pixel, Google Ads).
You can manage or disable cookies through your browser settings at any time.
5. Data Retention
We retain your personal information, including vehicle fitment history and transaction records, only as long as necessary to fulfill order requirements, handle potential warranty/return claims, resolve legal disputes, and satisfy accounting obligations.
6. Your Rights & Choices
Depending on your region (e.g., GDPR in Europe, CCPA in California), you may have the following rights:
Access & Portability: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request that we delete your personal data ("Right to be Forgotten").
Opt-Out of Marketing: Unsubscribe from marketing emails via the link at the bottom of any promotional email.
To exercise any of these rights, please contact us at info@gaan-daan.com.
7. Data Security
We implement industry-standard administrative, physical, and technical measures—including SSL encryption and secure payment gateways—to protect your personal information against unauthorized access, loss, or misuse.
8. International Transfers
If you order from outside our primary operating region, your data may be transferred to and processed in countries where our servers or logistics partners operate. We ensure appropriate safeguards are in place for cross-border data transfers.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Updated versions will be posted on this page with an updated "Effective Date."
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: Info@gaan-daan.com
Phone: +85256851837
Mailing Address: Room 508-A27, 5/F, 85 Shatai Road South, Tianhe District, Guangzhou / China, Guangdong 510130, CHINA